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Privacy Policy

South Central KY Junk Removal LLC — Glasgow, Kentucky

Effective Date: November 2, 2026

South Central KY Junk Removal LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have — including how we contact our customers by text message (SMS) and email.

How We Contact You — SMS & Email

By providing your mobile phone number or email address — whether through our website forms, by phone, in person, or when you sign up for service — you consent to receive communications from South Central KY Junk Removal LLC at that number and address.

Text Messages (SMS)

We may text you about quotes, appointment reminders, service updates, and occasional promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help. Consent to receive text messages is not a condition of purchasing any service.

Read our full SMS Terms

Email

We may email you quotes, invoices, service updates, and occasional promotions. Every marketing email includes an unsubscribe link, and you can opt out at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell your phone number, email address, or SMS opt-in data.

Information We Collect

  • Contact details you give us — such as your name, phone number, email address, and service or mailing address.
  • Details about the service you request, including descriptions of the items to be removed, photos you share, and your preferred dates and times.
  • Payment information is processed securely by our third-party payment providers. We do not store full credit or debit card numbers.
  • Information collected automatically when you visit our website, such as your IP address, browser type, pages viewed, and cookies (see “Cookies & Tracking” below).

How We Use Your Information

  • To prepare quotes, schedule appointments, and perform the junk removal and trash services you request.
  • To send appointment reminders, service updates, invoices, and respond to your questions.
  • To send marketing and promotional messages by text (SMS) and email, where you have consented (see below).
  • To improve our website, services, and advertising, and to measure the performance of our marketing.
  • To comply with legal obligations and enforce our agreements.

Cookies & Tracking

  • We use cookies, pixels, and similar technologies — including Google Analytics and Google Ads conversion tracking — to understand how visitors use our site and to measure and improve our advertising.
  • You can control or delete cookies through your browser settings. Disabling cookies may affect some features of our website.

How We Share Information

  • We do not sell your personal information.
  • We share information with trusted service providers who help us operate — such as payment processors, scheduling tools, website hosting, and email/SMS delivery providers — and only as needed to provide our services.
  • We may disclose information when required by law, to protect our rights or safety, or as part of a business transfer.

Data Security & Retention

  • We use reasonable administrative, technical, and physical safeguards to protect your information.
  • We retain your information only as long as needed to provide services, meet legal requirements, and resolve disputes.

Your Choices & Rights

  • You can opt out of text messages at any time by replying STOP, and unsubscribe from marketing emails using the link in any email.
  • You may ask us to access, update, correct, or delete your personal information by contacting us using the details below.

Children's Privacy

  • Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

Third-Party Links

  • Our website may contain links to other sites we do not control. We are not responsible for their privacy practices.

Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

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